Portfolio of Recent Projects

* Financial services information technology project management for business critical systems application upgrades required to process and report account information to fund managers and clients, per standard service level agreements.

 

* Conducted a review of information technology product introduction and change management processes to identify opportunities for reducing change related risk to production.

 

* Business process analysis and functionality documentation (current baseline and future state) for a business critical end-to-end human resources/payroll information management system.

 

* Developed and implemented an integrated change management approach for controlling, evaluating, developing and implementing manual workarounds required due to loss of legacy system functionality during the implementation of a human resources/payroll system.

 

* Planned and managed customer software platform migration programs for an educational software services provider.

* Developed and implemented an information change management control system for a food products manufacturer.

* Advised a medical school technology licensing office on developing and implementing project based portfolio management and business development processes to increase pipeline visibility & revenue, while reducing case workloads.

* Prepared and presented a patent marketing & sales plan to a technology licensing office for a skin care treatment product.

* Advised a bioengineering technology institute on establishing an operational methodology to facilitate managing day-to-day activities, business planning & development, technology transfer and partnership management.

* Prepared and presented a model partnership development, marketing & sales plan to a bioengineering technology institute.

* Prepared curriculum and instructional materials for comprehensive courses in Operations & Project Management. Presented content for eight (8) on-campus and distance learning (on-line) sessions to over one hundred (100) students.

* Prepared and presented a revenue generating seminar series proposal for a professional organization.

* Organizational alignment project & project management methodology for a premier high tech information technology (IT) organization

* Corporate software introduction projects for a multi-billion dollar high tech company

* Corporate software program management process methodology for a multi-billion dollar high tech company

 

 

INFORMATION TECHNOLOGY

* IT Project Management for business systems application upgrade.

* Initiated IT Risk assessment and management program.

* Business process analysis and functionality documentation for a HR/Payroll information management system.

* Change management process for controlling, evaluating, developing and implementing manual workarounds.

* Customer software platform migration programs.
* Information change management control system for an ERP system.
* IT enterprise applications architecture strategic planning in ERP development & implementation environment.
* Three-year IT applications roadmap.
* Customer Relationship Management (CRM) project plan.
* E-Commerce & Business-to-Business enterprise requirements.
* IT project business process & requirements specification, business cases.

BUSINESS PROCESS DEVELOPMENT

* IT product lifecycle solution delivery process methodology.
* Integrated project lifecycle process with portfolio & resource management, funding & approval processes.
* Global IT organization operating model, supporting organizational structure.
* Defined, documented & implemented a corporate software product lifecycle process.
* Directed corporate program management team consistency, continuous improvement initiatives.

SOFTWARE PROGRAM MANAGEMENT

* Corporate program management for a multi-million dollar product line.
* 10-20 concurrent product releases, averaging one major release per month.
* Worldwide new product introduction readiness & cradle to grave product lifecycle management.

NEW PRODUCT INTRODUCTION

* Project based portfolio management and business development process.
* Skin care treatment product patent marketing & sales plan.
* Operational methodology for a technology institute – day-to-day activities, business planning & development, tech transfer & partnership management.
* Partnership development, marketing & sales plan for a technology institute.
* Worldwide manufacturing introduction of new computer systems products from development to volume production.
* Hardware & software product management.
* Product concept definition, architecture, project planning, development & introduction of computer systems.

CUSTOMER SERVICE

* Worldwide product planning & support for network storage products.
* Worldwide product support plans & rollout readiness coordination.
* Product serviceability, maintainability & reliability technical requirements.
* Technical training curriculum & requirements.
* Start-up product technical support planning for product & services resellers.

EDUCATION

* Graduate level project management course curriculum & instructional materials.
* Delivered instruction in classroom & on-line formats.
* Network storage product technical support curriculum & logistics.
* Corporate PM seminar curriculum, instructional materials & logistics.